All incidents have causes. If the causes are not identified and eliminated, the same type of incident may occur again. However, there are often four, five, or more root causes of an incident. In an investigation, you must identify as many of these causes as possible. It is important that all incidents are reported and investigated in a consistent way, as this will make analysis much easier. This course has been designed to help you meet regulatory and government requirements.

This is a two-hour online course.

• Provide accurate and detailed information on incidents for analysis and reference
• Compile statistical data on the cost of incidents
• Identify the direct and indirect causes of incidents
• Create and maintain an incident database to assist in hazard identification and risk assessment
• List the steps involved in an investigation
• Ask effective questions to discover an incident’s direct and indirect causes
• List examples of physical evidence
• Describe how to handle eyewitness accounts and eyewitness interviews
• Describe how the data should be analyzed after it is collected
• List and describe the 3 stages of control
• Describe the reporting procedure and notification requirements