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7. Improving Business Services and Processes

$76.00

The BCS Foundation certificate in business analysis consists of eight courses available in this series:

  • Introduction to Business Analysis (BA)
  • Strategy Analysis
  • BA Process model and Investigation Techniques
  • Stakeholder Analysis & Management
  • Modelling Business Processes
  • Defining the Solution and Making the Business Case
  • Defining the Requirements
  • Delivering the Solution

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Course 7: Improving Business Services and Processes

  • Examining the organization as a process-based structure
  • Exploring the business process hierarchy and techniques applied at the enterprise level.
  • Exploring aspects at the event-response level
  • Understanding the actor-response level process
Additional information
item_number

15
Refund Policy
We do not provide refunds, however if you have not signed into the course we will provide a credit for another course.

Any questions please contact us.

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