During the past 25 years, Mark is proud to have improved facility operations and staff performance through the introduction of leading-edge technology. As an application engineer, technical project manager, systems analyst, and operations captain, Mark has initiated video and web-based programs that increased productivity, reduced errors, lowered costs, elevated booking efficiency, and accelerated the timeliness and quality of technical field services.
Mark created the Bitcoin & Virtual Currency course and continues to develop courses relating to Corrections Technology.