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Critical Incident Investigation


The Health, Safety and Environment (HSE) resource library provides health and safety online courses and certificates for different industries to meet the demand in workplace occupational health and safety for a more skilled, competent, and safe workforce. This Library offers over 80 online courses and was designed to meet the different requirements of provincial and federal government legislation as well as to provide an incremental learning path leading towards three competency-based online certificates.


All incidents have causes. If the causes are not identified and eliminated, the same type of incident may occur again. However, there are often four, five, or more root causes of an incident. In an investigation, you must identify as many of these causes as possible. It is important that all incidents are reported and investigated in a consistent way, as this will make analysis much easier. This course has been designed to help you meet regulatory and government requirements.

This is a two-hour online course.

Upon completion of this course you will be able to:

  • Provide accurate and detailed information on incidents for analysis and reference
  • Compile statistical data on the cost of incidents
  • Identify the direct and indirect causes of incidents
  • Create and maintain an incident database to assist in hazard identification and risk assessment
  • List the steps involved in an investigation
  • Ask effective questions to discover an incident’s direct and indirect causes
  • List examples of physical evidence
  • Describe how to handle eyewitness accounts and eyewitness interviews
  • Describe how the data should be analyzed after it is collected
  • List and describe the 3 stages of control
  • Describe the reporting procedure and notification requirements
Refund Policy
We do not provide refunds, however if you have not signed into the course we will provide a credit for another course.

Any questions please contact us.